FAQ
The basics
What is ProofPack?
Do I need an internet connection?
How does cross-device sync work?
What happens if I lose my phone?
Expenses, projects and money
How does the expense side work?
Can a project ever balance back to zero?
Can I change a budget after the project starts?
Can I delete an expense or a project?
Why can't an administrator override that?
Does it handle more than one currency?
What if someone claims the same receipt twice?
Can I get the data into my accounting system?
Teams and privacy
Who can see my records?
Is there a record of who changed what?
Does ProofPack store my clients' data?
Do you use my data to train AI models?
Plans and account
What do the plans cost?
Why is there a device limit rather than unlimited devices?
What happens to my records if I stop paying?
How do I delete my account, and what happens to my records?
Does deleting my account delete my organisation's records?
Does ProofPack record where my staff are?
Do you check when a photograph was actually taken?
Where is my data stored, and under whose law?
Reports and sign-off
Can my client sign off from their own phone?
What formats can I share reports in?
Is my business logo included in reports?
Still have a question?
info@thebvl.com